CUSTOMER SUCCESS STORY
Scaling IT Across Westdale’s Nationwide Property Portfolio
For more than a decade, Viyu has helped Westdale streamline technology procurement, device refreshes, deployment, and engineering support across its nationwide property portfolio — maintaining consistent IT standards while reducing the burden on its internal team.
Value Added Reseller | IT Lifecycle Management | Professional Services
THE KEY RESULT
Nationwide IT Refreshes With Zero Disruption
Viyu helps Westdale manage recurring technology refreshes across its nationwide property portfolio while maintaining consistent IT standards and minimizing the workload on internal IT staff.
01 — The Challenge
Westdale Asset Management manages a large portfolio of apartment communities and needed a reliable technology partner capable of supporting infrastructure growth and technology deployments across the country.
Managing consistent device refreshes and on-demand engineering support across multiple locations created ongoing logistical and operational challenges.
Westdale needed help addressing:
Complex Multi-Site Procurement
Hardware needed to be procured, configured, and deployed across numerous locations on a recurring three-year refresh cycle.
Nationwide Technical Support
Westdale’s internal IT team needed access to experienced engineering resources for troubleshooting, upgrades, and project support across multiple regions.
Continued Business Growth
As Westdale expanded through acquisitions and new developments, its technology approach needed to scale alongside the organization.
02 — The Viyu Solution
For more than 10 years, Viyu has served as Westdale’s trusted value-added reseller and managed services partner, providing technology procurement, configuration, deployment, and engineering expertise.
Full-Service Computer Refresh Program
Viyu manages procurement, configuration, and nationwide shipping to help ensure each property receives the technology it needs.
On-Demand Engineering Support
Westdale can access experienced Viyu engineers for troubleshooting, infrastructure upgrades, and technology projects as additional resources are required.
Cisco Enterprise Agreement
Viyu helped Westdale leverage a Cisco Enterprise Agreement to simplify licensing while delivering significant savings over the coming years.
Long-Term Lifecycle Support
Rather than treating hardware refreshes as isolated projects, Viyu supports Westdale throughout the technology lifecycle with an emphasis on scalability and operational continuity.
03 — The Results
Consistent IT Standards
Westdale maintains consistent technology standards across its nationwide property portfolio.
Zero-Disruption Refresh Cycles
Nationwide IT refreshes are streamlined without disrupting daily operations.
Improved Uptime & User Experience
A consistent and well-supported technology environment helps improve reliability and the experience of end users.
Reduced Internal IT Workload
Viyu’s engineering and procurement resources reduce strain on Westdale’s internal technology team.
Simplified Procurement & Deployment
Viyu coordinates procurement, configuration, and shipping to simplify multi-site technology rollouts.
Long-Term Cost Savings
Network upgrades and the Cisco Enterprise Agreement are helping Westdale realize significant savings over the coming years.
Solutions Used
Value Added Reseller →
Simplify technology procurement, licensing, configuration, and nationwide deployment.
Professional Services →
Provide experienced engineering resources for troubleshooting, upgrades, and technology projects.
Infrastructure Modernization →
Keep infrastructure current through recurring technology refresh cycles and network upgrades.
Managed Services →
Provide ongoing technology support and expertise as an extension of internal IT resources.
“Partnering with Viyu for over a decade has been a great experience. The new network upgrades and the Cisco EA agreement have not only improved our infrastructure but are saving us significantly over the next few years.”
Anthony Brenkus
Westdale Asset Management