CUSTOMER SUCCESS STORY
From Managed Services to Cloud Transformation: Providence Energy & Viyu
For more than a decade, Viyu has served as an extension of Providence Energy’s team, helping the organization evolve from traditional IT support to a secure, cloud-first technology environment designed for reliability, resilience, and long-term growth.
Managed IT Services | vArida Cloud | Strategic IT
THE KEY RESULT
10+ Years of Strategic IT Partnership
What began as a managed services relationship has evolved into a comprehensive technology partnership spanning users, infrastructure, cloud, backup, disaster recovery, communications, connectivity, security, and long-term IT planning.
01 — The Challenge
As Providence Energy evolved, its technology requirements evolved with it.
The organization needed a partner capable of supporting day-to-day users and infrastructure while also providing the strategic expertise required to modernize its environment over time.
Security, business continuity, scalability, and reliability remained important throughout that evolution, requiring an IT strategy capable of adapting alongside the business.
02 — The Viyu Solution
For more than a decade, Viyu has worked as an extension of Providence Energy’s team, progressively modernizing and managing its technology environment.
Comprehensive Managed IT Services
Viyu provides full managed services across users, networks, and infrastructure, including workstation procurement, imaging, deployment, and lifecycle management.
Microsoft 365
Viyu guided Providence through its Microsoft 365 migration, helping modernize productivity and communications.
vArida Cloud Transformation
Providence transitioned server workloads and production systems to vArida and now leverages the platform for Infrastructure as a Service, Backup as a Service, and Disaster Recovery as a Service.
Modern Unified Communications
Viyu helped Providence move to a modern UCaaS/VoIP solution to improve communications.
Internet Connectivity
Viyu brokers ISP circuits for Providence’s headquarters to support performance and reliability.
Strategic IT Planning
The relationship continues through proactive optimization, ongoing security improvements, and technology planning aligned with Providence’s future growth.
03 — The Results
Secure, Cloud-First IT Environment
Providence has progressively transitioned from traditional infrastructure toward a modern cloud-based technology environment.
Reliably Managed Operations
Viyu manages users, networks, infrastructure, devices, and other critical components of Providence’s IT environment.
Improved Resilience & Business Continuity
Cloud infrastructure, Backup as a Service, and Disaster Recovery as a Service provide a stronger foundation for operational resilience.
Technology That Evolves With the Business
Viyu continues to optimize Providence’s environment and provide strategic guidance as requirements change.
Long-Term Strategic Alignment
More than a decade into the partnership, technology planning continues to align with Providence’s security, operational, and growth priorities.
Solutions Used
Managed IT Services →
Gain comprehensive ongoing support across users, devices, networks, and infrastructure.
vArida Cloud Services →
Leverage Infrastructure as a Service, Backup as a Service, and Disaster Recovery as a Service through Viyu’s cloud platform.
Cybersecurity →
Continuously strengthen security as threats and business requirements evolve.
Voice & Internet Services →
Modernize communications and business connectivity.
Professional Services →
Plan and implement strategic technology initiatives as the organization grows.
“Viyu operates as an extension of our team, delivering reliable, secure IT support and strategic guidance that has scaled with our business for over a decade.”
Judy Shelton
Providence Energy