CUSTOMER SUCCESS STORY
Building a Scalable IT Foundation for Rapid Growth at Medsys Group
Viyu helps Medsys Group support a rapidly expanding workforce with scalable cloud infrastructure, streamlined contractor onboarding, centralized device management, Microsoft 365, help desk support, and modern communications.
Managed IT Services | vArida Cloud | Microsoft 365
01 — The Challenge
Medsys Group was preparing for significant growth, with plans to onboard hundreds of contractors over the next several years.
Supporting that expansion required more than simply adding users. Medsys needed a scalable IT environment and a trusted technology partner capable of functioning as an extension of its internal team.
The organization needed to rapidly provision and support a growing workforce while maintaining security, operational efficiency, and a consistent technology experience across both corporate employees and contractors.
02 — The Viyu Solution
Viyu partnered with Medsys Group to modernize its infrastructure and provide end-to-end technology management designed to scale with the business.
vArida Cloud Infrastructure
Viyu migrated Medsys Group’s on-premises infrastructure to vArida Cloud for Infrastructure as a Service and Backup as a Service.
Contractor IT Lifecycle Management
Viyu manages the complete contractor technology lifecycle, including laptop procurement, imaging, user creation, shipping, onboarding, and offboarding.
Microsoft 365 Management
As Medsys Group’s Microsoft Cloud Solution Provider, Viyu manages Microsoft 365 licensing and related cloud services.
Microsoft Intune
Viyu deployed Intune to centralize device management, accelerate onboarding, and automate policy enforcement as the workforce grows.
Help Desk Support
Viyu provides day-to-day support for corporate employees and contractors.
Cybersecurity Support
Viyu assists with cybersecurity compliance initiatives alongside Medsys Group’s third-party security partners.
Communications & Connectivity
The organization transitioned from an on-premises phone system to RingCentral UCaaS, while Viyu also provides ISP brokerage services for the corporate office.
03 — The Results
Scalable Cloud Infrastructure
Medsys Group now operates on a modern cloud environment designed to scale alongside the business.
Streamlined Contractor Onboarding
Repeatable IT processes make it easier to efficiently onboard and offboard a growing contractor workforce.
Centralized Device Management
Microsoft Intune enables centralized management of devices and security policies.
Simplified Microsoft 365 Management
Viyu manages licensing and Microsoft cloud services as part of the broader technology relationship.
Proactive User Support
Corporate employees and contractors have access to ongoing help desk support.
Modern Communications
RingCentral provides a reliable communications platform designed around the organization’s evolving requirements.
IT That Scales With the Business
By functioning as an extension of Medsys Group’s team, Viyu helps the organization focus on growth while maintaining a secure and reliable technology environment.
Solutions Used
Managed IT Services →
Support employees and contractors with ongoing IT management and help desk services.
vArida Cloud Services →
Move infrastructure and backups to a scalable cloud platform designed for growth.
Professional Services →
Modernize infrastructure and implement technology around changing business requirements.
Voice & Internet Services →
Modernize communications and coordinate business connectivity